Ransomware is a type of malicious software that blocks access to the victim’s data or threatens to publish or delete it until a ransom is paid. While some simple ransomware may lock the system in a way which is not difficult for a knowledgeable person to reverse, more advanced malware uses a technique called cryptoviral extortion, in which it encrypts the victim’s files, making them inaccessible, and demands a ransom payment to decrypt them. Ransom demands typically take the form of payment in cypto-currencies such as Bitcoin, Litecoin, Etherium and Ripple.

Many versions of Ransomware have a solution online that can decrypt data without the need for interactions with the Ransomer. However, there are also quite a few Ransomware version that use encryption for which there is no solution. In these cases, paying the ransom becomes the only method for data retrieval.

If you believe you have been infected and locked by ransomware, you can check some of the available solutions HERE, HERE, and HERE.

(Here are some examples of the ransom notes left by ransomware)



Many individuals who are victim to such a scam haven’t a clue what it means or what to do about it. That’s where we can help. Depending on the version of Ransomware you have contracted there are a number of options at your disposal.

  • You have backups of your data but need help locating the infected machine: If you were prepared in advance for catastrophic incidents involving your data, we have well tested procedures for isolating and cleaning the source machine of the infection
  • Your Ransomware has a published solution:  In the event the ransomware used has a known solution we can help you unlock your files using a number of available decryption methodologies
  • Pay the Ransom: It is never recommended to pay a ransom, however, if you have no alternative then we can assist with setting up the transaction. We have already established access to the crypto-currency markets allowing for payment to occur in a matter of hours/days instead of weeks.
  • Mitigation and Prevention: If your data has become so valuable to you or your business that the threat of ransomware deserves some preventative measures then we can help. We can assist you in setting up a secured onsite backup system to protect your data in the event the unthinkable happens.